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Please ensure you read and understand the
following terms and conditions pertinent to your orlando villa rental. If you
have any queries, please do not hesitate to contact us (hereafter called the
Owner) for clarification before you sign the booking form.
Whilst we
reserve the right to increase or decrease villa rental prices at any time, we
will confirm to you the current price at the time of booking. As soon as you
have confirmed your booking for the villa and paid your deposit or full payment, the cost of
the villa rental is guaranteed against any further increase. This guarantee is offered
subject to our terms and conditions and payment being adhered to and providing
you do not make further amendments to your holiday arrangements.
Your
villa rental includes Accommodation as booked, including services e.g..
Gas, water and electricity, (excludes pool heating unless otherwise
stated).
NOT included in our rental prices: a) Flights b) Car Hire c)
Holiday Insurance d) Pool Heating
1 Bookings are valid after: 1. The
booking form has been completed and signed and received by the Owner and 2. The
appropriate deposit has been paid and 3. The booking has been confirmed in
writing by the Owner to the Guest.
2 The person, who signs the Booking
Form certifies that he or she is authorised to agree the Booking Terms and
Conditions on behalf of all persons included on the Booking Form, including
those substituted or added at a later date. The signatory must be a member of
the party occupying the property and must be 21 years or over. Bookings cannot
be accepted from parties of young people under 21 years of age.
3 A 25%
deposit must accompany bookings, which is non-refundable. Upon clearance of the
payment, the booking is confirmed. The balance must be paid ten weeks prior to
the commencement of the holiday along with a Breakage Deposit of £200 / $300.The
Security Deposit will be returned to the Guest 21 days after the completion of
the holiday as long as any key(s) are returned and no damage or loss is reported
by the Owner's Management Company. If damage is reported that costs in excess of
£150 / $200 we reserve the right to claim this off the Guest. We reserve the
right to treat the booking as cancelled if we do not receive the balance by the
due date. Any cancellation charges detailed elsewhere in this document will then
apply. In the event of a cheque not being honoured by the bank on which it is
drawn we will make a charge of £10/$15 to cover the bank charges and our
administration costs.
4 If the Guest wishes to cancel the villa booking he
should advise the Owner immediately by telephone followed by confirmatory
letter. The Owner shall be entitled to retain all payments already made (except
the Breakage Deposit) and to recover, if not already paid, the balance of the
hiring charge as follows: 30 - 60 days notice: 60% of the rental chargeLess than
30 days notice: 100% of the rental charge
5 In the unlikely event that
circumstances beyond the Owner's control necessitate the cancellation of the
rental arrangement, the Owner reserves the right to cancel any bookings at any
time and will only be liable to refund monies already paid by the Guest.
Furthermore, the Owner cannot guarantee that all the facilities described in
their brochure or website will be available.
6 The Guest agrees to pay
the full cost of any breakages, losses or damage to the property (the Owner's
Management Company will be sole arbitrators on cause of damage or loss) 1. To
take good care of the property and leave it in a clean and tidy condition at the
end of the holiday 2. To report any damage or loss immediately it is discovered
to the Owner's Management Company in Florida 3. To permit the Owner or their
Agents reasonable access to the property to carry out any maintenance if
necessary 4. Not to sublet or share the property except with persons nominated
on the Booking Form
7 No liability is accepted by the Owner for loss of
main services or failure of appliances, nor for the consequences of the actions
or omissions of persons who may control supply of mains service, nor any actions
taken in the vicinity of the property by any authority over which there is no
control by the Owner. Furthermore, it is possible that some construction work
may take place in the area of new homes. The Guest should establish the status
of the development prior to booking.
8 The property is available after
4:00 p.m. on the day of arrival and must be vacated by 10:00 a.m. on the day of
departure. Failure to comply with this may result in extra rental charges which
the Guest agrees to pay.
9 The Owner does not accept any liability for
injury, damage or loss caused by any reason or for any claim made as a result of
this booking and/or the subsequent holiday. The Guest is responsible for taking
out an adequate insurance policy(ies) to cover all risks. This waiver is also
applicable to people visiting the property as guests of the Guest(s).
10
The Owner does not accept any liability for injury, damage or loss caused, or
for any such claim by a third party as a consequence of actions by the Guest(s)
and other people occupying the property during the period of the let.
11
An additional fee of £14 / $22 per day will be levied if the Guest requires the
pool to be heated during their stay. Guests may use the swimming pool at their
own risk. They should always observe the safety rules listed in the Information
and Safety Book held in the home and observe the pool safety notice displayed in
the pool area. Pool heating will be switched on on the day ordered and may take
some time to heat the pool to optimum temperature. Having ordered pool heating,
The Owner is not responsible for the weather and, if it's warmer than expected,
pool heating still has to be paid for. The solar blanket must be used when pool
is not in use (especially at night) or the heater will not function
correctly.The heater is a mechanical device, as with any mechanical device it
can be subject to electrical / mechanical failure. If such an occurrence was to
happen, every effort will be made to repair the heater. If the guest has paid
for pool heat, then we shall refund only the days you are without pool heat. We
cannot and will not refund for anything that has not been paid for.
12
The pool is cleaned and chemically balanced every week for your safety and
comfort; however on rare occasions it may be necessary to apply extra chemicals
to the pool to maintain safe and correct chemical levels. Should this occur
during your stay it will be necessary for you to be out of the pool for a period
of 12-24 hours for safety reasons.
13 As owners of the property, we, our
servants or agents, will not be liable for any loss or delay occasioned by any
of the following: strikes, riots, political unrest, war or the threat of war,
terrorist activities, industrial disputes, fire, flood, technical/weather
problems to transport, aircraft, closure of airports, or any other event beyond
the owner's control. Aircraft captains are legally entitled to deny boarding to
any passengers who present themselves at the aircraft in an unacceptable state
due to the influence of drink or drugs. Any passenger so doing will be deemed as
having given notice of his/her cancellation of the booking at that time and the
aforementioned cancellation charges will apply.
14 The maximum occupancy
is 10 persons for the villa and is determined by the authorities within strict
guidelines for fire safety. Please note that contravention of the above will
render your booking void, all moneys paid will be forfeited and you will be
asked to leave the villa immediately without further compensation.
15
Strictly no pets or smoking are allowed in the villa at any time. Please note
that contravention of the above will render your booking void and all moneys
will be forfeited
16 Our villa is situated in a quiet residential area
consisting of approximately 50/50 rental homes/US families. It is a condition of
the rental that you should be considerate in your behaviour and keep noise
levels to a reasonable level so as not to disturb our neighbours.
17
Complaints: We sincerely hope you do not have any! ...But in the unlikely event
that you wish to register a complaint during your holiday, contact the property
management company immediately and follow this up with a letter. Give a copy to
them and send us a copy on your return. Unfortunately we are not always able to
control the components of your rented accommodation and it is possible that an
advertised facility may be withdrawn or changed due to circumstances beyond our
control and for which we cannot accept liability.
18 British citizens
travelling on the visa waiver scheme and staying for less than 90 days should
hold a full British passport, which is valid for at least 90 days following
their entry to the U.S. All other nationalities should contact the U.S. Embassy
for further information. | |